Contact Us

Hello! Please read the below before you contact our support desk:

Our customer service hours are Monday - Friday from 9am - 5pm PST. Once your ticket has been created, one of our staff will reply to your message within 24 - 48 hours during the above hours.

For specific order questions, please include your order number which you would have received by email.

Please note, if it's a shipping related question please read our shipping times and FAQ pages

View the shipping estimated times here

View all of the most frequently asked questions here

Please be patient and we'll get back to you as soon as possible :)

Your friends,

- The Hidden Mug